Choose the next useful piece.
Use the starting plan to choose a workflow, the diagrams to design the pilot, and the measurement guides to check whether the change earns its place.
Map the work, choose one bounded pilot, name the operator, and set the baseline.
Workflow designsSix detailed workloadsFollow each trigger, AI step, system check, human gate, and exception path. Includes pilot plans and measures.
Opportunity catalogTwenty-one workloads to assessCompare proposed action boundaries and readiness checks before selecting a pilot.
Ownership modelTranslators, builders, and operatorsMap JTBD, assign release ownership, train the team, and develop or retire agents as work changes.
Research briefingShould firms reorganize around AI?Separate study findings from limitations and hypotheses to test in your own business.
Measurement modelWorkforce equivalencyExamine fixed-bundle throughput and the same-hours output index, with explicit assumptions and an interactive calculator.
Working artifactThe 13-tab operating workbookPreview the worksheets and download the Excel file without an email signup.
Earlier long-form material
These earlier documents are available for reference while being refreshed. Their examples are illustrative, and their timelines and wording may differ from the current guide. Use the current guide above for the operating model.
The wider ecosystem
Further reading from Geoff’s related projects. External sites have their own content and privacy practices.
Explore AI capability categories and maturity signals.
Field notesGeoff Hopkins’s blogRead longer observations on AI, operations, and technology.
Additional guidesConsultants’ GuidesFind related business and technology resources.
AI intelligenceThe Tool PrinterFollow AI developments and operating lessons.