The workload library

Twenty AI workloads — and exactly how far each one can go.

Every sample below is classified four ways so you can choose with discipline: is the work deterministic or non-deterministic, when does a human stay in the loop, what can AI safely do today, and how ready is it. The spine underneath all of them is the same — the determinism bridge.

Non-deterministic (the AI half)

Probabilistic. Great for language and judgment support. A 90% first draft is valuable; a wrong answer must be cheap to catch.

  • Draft, summarize, classify, qualify
  • Answer from approved sources (RAG)
  • Recommend next best action
  • Detect sentiment, risk, anomalies
The determinism bridge

Deterministic (the systems half)

Reliable. Executes known steps the same way every time. This is where money moves and records are written.

  • Validate, approve, calculate
  • Write the record, schedule the task
  • Enforce permissions and policy
  • Log evidence; escalate exceptions

1. Ground

Give AI source material, retrieval, and context that match the task.

2. Constrain

Allowed actions, forbidden zones, confidence thresholds, required citations.

3. Review

Human approval for money, public posting, deletion, legal, security, irreversible actions.

4. Execute

Deterministic workflows handle API calls, writes, calculations, records.

5. Log

Prompt version, input, output, user, model, cost, evidence, corrections.

6. Improve

Turn misses into better prompts, cleaner data, sharper escalation.

How to read each workload

Four tags, one honest answer

Type

Non-det probabilistic AI

Det rules-based system

Bridged AI + systems together

Human in the loop

HITL: review approve before it acts

HITL: sample spot-check quality

HITL: gate human owns the decision

What AI can do

Do act, with logs

Recommend propose, human chooses

Draft human saves/sends

Gated never alone

Readiness

Ready deploy with controls

Pilot prove it first

Hold not yet / high risk

The catalog

Fifteen more, ready to map to your business

Same four tags. Read the badges before you buy a tool — they tell you where the human stays, what AI may touch, and whether to deploy or pilot.

Readiness AI can

Productivity

Meeting notes & actions

Auto minutes with owners and due dates from a transcript.

Non-detHITL: reviewDraftReady

Productivity

Email triage & drafts

Sort, prioritize, and draft replies; you send.

Non-detHITL: reviewDraftReady

Data

CRM enrichment & hygiene

Fill and tidy low-risk fields; flag conflicts.

BridgedHITL: sampleDoPilot

Legal & ops

Contract / doc summary

Summarize terms and risks; never the final word.

Non-detHITL: gateRecommendPilot

Sales

Proposal / RFP drafting

First-pass proposal from your library and the brief.

Non-detHITL: reviewDraftReady

Enablement

Knowledge-base Q&A (RAG)

Answer from your docs with citations; escalate gaps.

Non-detHITL: reviewDoPilot

Support

Ticket classify & route

Right team, first time; audit a sample.

Non-detHITL: sampleDoReady

Customer

Sentiment & churn risk

Flag at-risk accounts; a human saves them.

Non-detHITL: gateRecommendPilot

Finance

Invoice / receipt extraction

Pull line items; approve before posting.

BridgedHITL: reviewDraftPilot

Executive

Weekly operating report

Data extract + variance commentary; leader approves.

BridgedHITL: reviewDraftReady

People

Onboarding / training content

Role-specific guides; an SME reviews.

Non-detHITL: reviewDraftReady

Marketing

Content from voice / notes

Turn a founder's voice into repeatable drafts.

Non-detHITL: reviewDraftReady

People

Resume / candidate screening

Surface a shortlist; never reject alone, bias-checked.

Non-detHITL: gateRecommendHold

Finance & CX

Refund / credit decisions

AI prepares the case; a human approves the money.

Det executeHITL: gateGatedHold

Finance & ops

Forecast / anomaly flagging

Flag outliers for an analyst to confirm.

Non-detHITL: reviewRecommendPilot
The outcomes map

Every workload runs the same path

Trigger to outcome, AI and systems each doing what they're good at, with the human gate exactly where risk lives.

Trigger call · form · ticket AI · Non-det draft · classify · recommend Human gate review where risk lives Systems · Det approve · write · execute Outcome logged + measured Low-risk workloads thin the gate to a sample; high-risk workloads make it mandatory.

Use it like this: pick one Ready workload where AI can Do or Draft, define the human gate before you build, measure the value, then graduate the next one. Keep everything marked Gated/Hold behind a human until trust and data are earned.

Go deeper

Want more examples?

This is a starter set of twenty. For the full landscape — AI capability domains mapped by category, with maturity signals and the leading tools in each — explore the Skynet Wars AI Capability Index.